Punti Blu (Service Points)
Quick Answer
Punti Blu are Autostrade per l'Italia customer service offices where you can resolve toll issues and purchase Viacard.
Detailed Explanation
Punti Blu are assistance centers managed by Autostrade per l'Italia, located at major highway stations and in some cities. Services offered: payment of unpaid tolls, contesting fines, Viacard purchase, Telepass information, assistance for toll booth problems, duplicate receipt requests. Hours vary, but many are open Monday to Friday. Some services are also available online on the Autostrade per l'Italia website.
Related Terms
Viacard is a prepaid card for paying highway tolls in Italy, available in €25, €50, and €75 denominations.
Telepass is an electronic device that allows you to pass through toll booths without stopping, automatically charging the toll to your account.
Tolls are the fees paid to use Italian highways, calculated based on distance traveled and vehicle class.