Unpaid Toll
Quick Answer
If you don't pay the toll at the booth, you have 15 days to settle before receiving a fine.
Detailed Explanation
Unpaid tolls can happen for various reasons: terminal failure, lack of cash, error. What to do: you have 15 days to pay at a Punto Blu, online on the operator's website, or via bank transfer. If you don't pay within 15 days: you'll receive a notice with the toll owed plus administrative fees (approximately €30-50). If you ignore the notice: the case goes to debt collection with additional costs. Tip: if you have problems at the toll booth, always press the assistance button to record the event. Keep the ticket receipt as proof.
Related Terms
A toll booth is the structure where you pay the toll to use the highway, with dedicated lanes for different payment methods.
Punti Blu are Autostrade per l'Italia customer service offices where you can resolve toll issues and purchase Viacard.
Tolls are the fees paid to use Italian highways, calculated based on distance traveled and vehicle class.